Ntiva
Marketplace › IT ServicesNtiva Signature Support
Ntiva Signature Support is a fully managed IT service for organizations that want one accountable partner handling day-to-day support, endpoint security, identity protection, Microsoft 365 or Google Workspace administration, backup, and ongoing technology guidance under a predictable per-user monthly price. It is built for teams that want to replace fragmented break-fix support and unclear responsibility with a clear operating model, 24/7 U.S.-based coverage, and a deeper bench of specialists behind the scenes.
The offer combines unlimited service desk and network operations support with managed workstation operations, security tooling, productivity-suite administration, user backup, procurement support, deployment help, account management, and strategic IT advisory. This is the right fit for organizations that want a real managed-services operating partner, not just an hourly support pool.
Install by: May 9, 2026
Configure Your Service
Configure your order
How many users?
Volume tiers: 1–25, 26–50, 51–100. Above 100, contact sales.Contract term
Longer terms lock in lower per-user rates.$3893/mo
Users (25 × $155.72/user)
$3893/mo
Monthly total
$3893/mo
How this scales
What to expect
Place your order
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Confirm the specifics
Your provider reaches out through Aithon to confirm implementation details, timeline, and any service-specific assumptions tied to the online order.
Paperwork and scheduling
Any required agreements, implementation paperwork, or scheduling steps are completed online before the provider starts fulfillment.
Fulfillment and billing
The service proceeds through normal delivery and, for partner-billed offers, billing typically begins after contract execution or installation rather than at the first cart step.
What this plan is for
A fully managed IT relationship with one accountable partner
Predictable per-user pricing instead of metered support hours
Buyers who want support, security, productivity-suite administration, backup, and advisory in one contract
Operational scope
Unlimited service desk and network operations support
Managed endpoint, identity, and web security controls
Microsoft 365 or Google Workspace administration and backup
Account management, strategic IT advisory, procurement support, and deployment assistance
Signature Support vs. Block Hours
| Decision point | Signature Support | Block Hours |
|---|---|---|
| Commercial model | Recurring per-user managed IT contract | Reserved monthly engineering-hour pool |
| Best for | Buyers who want one MSP owning day-to-day IT operations | Teams that already have internal IT and want extra capacity |
| Support style | Unlimited support within the managed-service model | Defined monthly support capacity with overages billed separately |
Managed installation included
99.99% uptime SLA
24/7 NOC support
Ntiva
Ntiva delivers managed IT services, cybersecurity, cloud operations, backup, and strategic technology guidance for growing organizations that want a deep technical bench and 24/7 U.S.-based support.